Enable store associates to effortlessly access the product catalog, enhancing their ability to provide informed assistance and create exceptional shopping experiences.
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Provide store associates with access to omnichannel inventories, enabling them to provide accurate product availability information and even place orders on behalf of clients, ensuring exceptional customer service.
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Effortlessly retrieve customer online baskets, bridging online and in-store shopping. Associates offer recommendations, complete transactions, and enhance satisfaction, seamlessly continuing the shopping journey.
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Empower store associates to create baskets and place orders in-store on behalf of clients, offering a tailored shopping experience. This feature provides flexible shipping options, enabling associates to choose the most convenient delivery method for the customer.
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Effortlessly capture payments via secure payment links or mobile terminals, ensuring smooth transactions and providing flexible payment choices for customers.
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Effortlessly schedule, track, and manage physical or virtual appointments, enabling store associates to provide customers with an adapted experience.
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Paul Flacassier
CRM Manager, Comptoir des Cotonniers
USE CASE
• Background
Comptoir des Cotonniers, a leading fashion retailer, faced challenges in effectively managing inventory and providing seamless customer experiences within their ecommerce and brick-and-mortar businesses. Seeking a comprehensive solution, they turned to Bayretail's innovative Endless Aisle & Mobile Checkout software to revolutionize their in-store operations, stock tracking, and order management.
• Challenges
Comptoir des Cotonniers aimed to enhance the productivity of their store associates by streamlining inventory management and bridging the online-offline shopping experience for their customers. They required a solution that could integrate seamlessly with their existing systems, providing real-time tracking of stock and efficient order management based on up-to-date business data. Additionally, they sought to enhance the checkout process to offer flexibility and convenience to their valued customers while improving shipping processes and pricing strategies for better decision-making.
Bayretail™'s Solutions
Empowered Store Associates :
• Access to product catalogs and omnichannel inventories for real-time insights
• An improved POS system with seamless cloud integrations with other platforms
• Prevention of lost sales due to product shortages through efficient inventory management
Efficient Order Management
• Access to product catalogs and omnichannel inventories for real-time insights
• An improved POS system with seamless cloud integrations with other platforms
• Informed assistance to customers, creating exceptional shopping experiences
• Prevention of lost sales due to product shortages through efficient inventory management
Enhanced Mobile Checkout System
• Cloud-powered facilitation of secure payments through payment links or mobile terminals
• An improved POS system with seamless cloud integrations with other platforms
• Informed assistance to customers, creating exceptional shopping experiences
• Prevention of lost sales due to product shortages through efficient inventory management
Results
Empowered Store Associates
• Access to product catalogs and omnichannel inventories for real-time insights
• An improved POS system with seamless cloud integrations with other platforms
• Prevention of lost sales due to product shortages through efficient inventory management
Efficient Order Management
• Access to product catalogs and omnichannel inventories for real-time insights
• An improved POS system with seamless cloud integrations with other platforms
• Informed assistance to customers, creating exceptional shopping experiences
• Prevention of lost sales due to product shortages through efficient inventory management
Enhanced Mobile Checkout System
• Cloud-powered facilitation of secure payments through payment links or mobile terminals
• An improved POS system with seamless cloud integrations with other platforms
• Informed assistance to customers, creating exceptional shopping experiences
• Prevention of lost sales due to product shortages through efficient inventory management
An adept store management software should equip store associates with a unified hub for accessing omnichannel inventories. This feature facilitates easy access to product catalogs, allowing associates to provide informed assistance and create exceptional shopping experiences, all while keeping track of business-critical order data and price information.
A user-friendly software solution should also enable associates to efficiently manage orders and facilitate mobile checkouts. Effortlessly retrieving customer online baskets bridges the gap between online and in-store shopping. Associates can offer recommendations, complete transactions, and enhance satisfaction, seamlessly continuing the shopping journey while keeping track of order data and price details for future business decisions. Empowering store associates to create baskets and place orders in-store on behalf of clients offers a tailored shopping experience. This feature provides flexible shipping options, enabling associates to choose the most convenient delivery method for the customer while streamlining order management processes.
Consider a software solution that seamlessly integrates with Salesforce Commerce Cloud, merging online and offline retail. This integration elevates customer interactions, streamlines operations, and harnesses the power of unified experiences. By offering a fully integrated solution, associates can optimize their workflow and provide exceptional service, ultimately benefiting the business. This integration includes advanced order management features to meet the unique needs of your business, all while supporting efficient inventory management, payment processing, and user support.
of additional turnover per shop
of time saved by selling team
Online transformation rate
productivity of the eBusiness team
Get in touch to schedule a full demo of the Retail Super-App and discover how it can help your brand do more.
