Bayretail, the all-in-one next-generation clienteling platform, is proud to announce a strategic partnership with Booxi, the leading solution for appointment, event, and queue management. This collaboration is designed to revolutionize the in-store customer experience by integrating advanced appointment scheduling with Bayretail’s powerful customer insight and engagement tools.
In a retail landscape where 85% of consumers expect highly personalized service—but only 10% of retailers are currently equipped to deliver it, this partnership offers a timely solution. By combining Booxi’s smart scheduling engine with Bayretail’s unified customer profiles and sales tools, store associates can anticipate customer needs, deliver highly tailored recommendations, and drive measurable business outcomes: up to 70% higher conversion rates, 30% increase in average basket size, and 5–10% revenue growth through appointment-driven experiences.
The integration, built on Salesforce, ensures seamless data synchronization between appointment scheduling and clienteling tools. This unified environment provides store teams with rich customer context before an appointment even begins, turning every interaction into a revenue-driving opportunity.
“Retail is no longer about managing foot traffic. It’s about curating meaningful, data-driven experiences,” said Elie Perez, CEO & Co-founder of Booxi. “Through this partnership with Bayretail, we’re empowering store associates to deliver personalized service that builds loyalty and long-term brand equity.”
“ In today’s competitive retail landscape, delivering exceptional customer experiences is no longer optional—it’s essential. With this new integration, we’re equipping retailers with the tools to turn every store visit into a personalized, high-impact moment. By putting the shopper at the heart of each interaction, this partnership helps brands drive foot traffic, boost conversion, and foster long-term loyalty .” Added Michael Zouzou, VP, Head of Bayretail
This solution is purpose-built for industries where personalization is paramount: luxury, beauty, fashion, eyewear, and beyond. It allows store teams to move beyond transactional service models and deliver consistent, meaningful engagement at scale.
Already trusted by top omnichannel retailers, the Bayretail-Booxi integration is available out-of-the-box and requires no heavy IT development, making it ideal for fast-scaling midmarket brands seeking rapid time-to-value without compromising performance or personalization.
Bayretail™ is a mobile application provider, natively built on Salesforce, focused on empowering associates in retail stores. Bayretail solutions help retailers blend in-store and online channels to deliver seamless shopping experiences.
Bayretail's mission is to harness the power of the world’s most advanced mobile technology to deliver simple-to-use apps for store associates to look up products, manage customer information, check out shoppers, and communicate with clients. Leading retailers like Lanvin, Fast Retailing, IRO Paris, Puig, Byredo, Agnès b use Bayretail to elevate the shopping experience, increase sales and improve customer service.
The Bayretail StoreApp for Salesforce is now available on the Alibaba Cloud Marketplace, offering tailored and compliant solutions for retailers in mainland China.
Booxi specializes in appointment scheduling and event management solutions that help retailers streamline operations and improve customer experiences. Trusted by global brands like Dior, Clarins, Tiffany & Co., Sephora, and Decathlon, Booxi enables omnichannel engagement at scale.
Get in touch to schedule a full demo of the Retail Super-App and discover how it can help your brand do more.
