The premier clienteling solution empowering store teams to truly know their clients, engage them through personalized 1:1 interactions, and build lasting relationships that drive loyalty.
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The premier clienteling solution empowering store teams to truly know their clients, engage them through personalized 1:1 interactions, and build lasting relationships that drive loyalty.
Bayretail Clienteling turns scattered client notes, personal messaging, and inconsistent follow-ups into a structured, brand-safe way of selling directly from the store.
Designed for premium and luxury retail, Bayretail helps associates access and enrich client profiles, create meaningful outreach, and turn client intent into appointments, purchases, and repeat business.
Discover
Know
Build a deeper understanding of every client with unified profiles capturing preferences, purchase history, and meaningful insights.
Inspire
Engage clients through thoughtful, personalized outreach that turns every interaction into a relevant and memorable experience.
Elevate
Turn relationships into lasting loyalty with consistent clienteling practices that drive appointments, repeat purchases, and long-term value.
FEATURES
An enterprise platform built for the complexity of modern retail groups.
Manage multiple brands within one unified clienteling environment.
Ensure consistency, governance, and flexibility across markets.
All the power of a single platform, tailored to every brand.
Clienteling helps transform personal relationships into measurable business performance. By equipping store teams with the tools to understand, engage, and nurture their clients, brands can drive stronger engagement, increase conversion, and unlock greater long-term customer value.
UPLIFT IN ATV
UPLIFT IN UPT
incremental sales
testimonials
Orianne Joannic
Global CRM Tech Manager - PUIG
Since joining my company, I've had the opportunity to work with the Bayretail team. A real pleasure, between the functional and easy-to-use Clienteling tool and and a highly reactive team!
Yacine Jamoui
Clienteling & Retail Analyst - Lanvin
Working on our Bayretail App project has been a pleasure. Throughout 2023, we’ve seen significant progress in developing new features, with a multitude of options now available. I’m confident that these enhancements will greatly improve the in-store experience and hope that resources will be allocated to continue developing this project!
Jonathan Chevalier
IT Retail Manager - Fast Retailing
What a pleasure to work with the Bayretail team on our successful clientelling application. A company that really listens and care about his customers. We feel supported in our current and future projects. It is a trusted partner which we do not hesitate to consult for their advice and expertise.
Paul Flacassier
CRM Manager - Comptoir des Cotonniers & Princesse tam tam
Super collaboration with Bayretail teams to develop a Clienteling Mobile App. In order to improve our client service instore and allow proactive clienteling actions. Bayretail has proven being a trustful partner, very involved in the project and very efficient in the development of all the features of this app.
Ludivine Porot
IT Digital & CRM project manager - Fast Retailing
It was really a pleasure to work with Bayretail teams, the level of service and delivery is amazing. The app was launched smoothly and we are very happy of its results. They provide great help and support whenever we need it and are very responsive. The collaboration is very successful.
Agathe Eydoux
Product Manager Digital & CRM - Fast Retailing
I'm really proud that my company choose Bayretail to implement our clientelling app in store.
Bayretail team did an amazing work, providing advices and expetise.
We are more than happy of this application & the collaboration with this strong partner.
Samuel Hayes
Project Manager
Finally, a tool that combines tasks and scheduling perfectly. It's so intuitive and keeps my productivity levels high.
Frequent question
The Clienteling app your Sales Advisors wish they had.
