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Lanvin partners with Bayretail™ to enrich clienteling experiences

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Lanvin partners with Bayretail to enrich clienteling experiences

BayBridgeDigital,  the  game-changing  software  company  that  connects  brands,  technology  and people to create new growth and business value faster, announced today that Lanvin has deployed Bayretail for its mobile retail solutions.

Lanvin, the French Luxury House known as a beacon of Parisian luxury, from fashion to perfume through  accessories,  is  partnering  with  BayBridgeDigital  to  expand  its  omnichannel  customer experience within their European and US stores. With Bayretail’s solutions, retail associates can use  simple  mobile  applications  to  communicate  with,  and  gain  a  full  view  of,  their  customers providing personalized and engaging shopping experiences across all retail platforms.

"As  one  of  the  most  iconic  French  House,  Lanvin  is  renowned  for  being  innovative  in  all  areas of  their  business,  from  fabrics  to  design  and  now  in-store  technology,”  says  BayBridgeDigital CEO Alain Attias. “We’re thrilled to partner with Lanvin to provide our Unified Commerce solution designed to create more personalized and customer-centric experiences for their clients.”

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In Pursuit of Retail Renaissance: Lanvin's Omnichannel Revolution

“In the wake of the Renaissance of the Maison, Lanvin decided to accelerate the development of its omnichannel strategy in order to bring its customers closer and retail them”, says Olivier Coustet Lanvin’s Europe and US Retail Director. “We  built  a  dedicated task force to  develop  our  omnichannel  capabilities,  starting  by  offering  a  more  personalized  customer  journey  on  and  off-line,  based  on  a  deeper  knowledge  of  our customer base."

"As we are working on the next evolutions, the future looks bright  for our Maison as both sales associates and clients are brought closer to each other”, says Olivier Coustet Lanvin’s Europe and US Retail Director.

Bayretail is committed to guiding connected stores by helping them successfully adapt to the new retail world. We continue to build Bayretail to help retailers stay engaged with customers, make it accessible to shop, and provide quality customer experiences.

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“A great partner !”

Lanvin is pleased by the help of Bayretail. They managed to develop for us a qualitative solution which allows us to develop our clienteling actions.

Yacine Jamoui

Clientelling & Retail Analyst

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