Bringing Luxury Clienteling to the Italian Retail Stage
In May 2026, Bayretail will be present at Netcomm Forum in Milan, one of Europe’s leading events dedicated to digital retail and e-commerce innovation. We are proud to announce that Bayretail has been selected to participate within the Business France French Pavilion, representing French retail technology excellence alongside a curated group of high-potential innovators. Milan is not just another stop on the retail calendar. It is the heart of fashion, design, and luxury craftsmanship. Being present there is both symbolic and strategic.
Italy, Luxury, and the Future of Clienteling
Italian brands have long defined global standards in fashion, leather goods, jewelry, and beauty. Today, these brands face a new challenge. How to preserve heritage and emotion while scaling data-driven engagement. How to empower retail teams without adding complexity. How to unify store, wholesale, and digital touchpoints into one coherent relationship model.
Clienteling is no longer optional. It is foundational.
At Netcomm Italia, we will showcase how Bayretail enables premium and luxury brands to structure, measure, and scale client engagement without compromising brand identity.
One Platform for Retail and Wholesale
Bayretail is designed for brands operating across boutiques, department stores, and wholesale networks.
We will demonstrate how a single application can:
Standardize client data capture across markets
Activate clients through compliant and structured messaging
Provide a 360° client view connected to POS systems
Capture wholesale sell-out data within department stores
Deliver transparent performance dashboards for management
Retail advisors and wholesale field teams operate within the same global framework, while maintaining the flexibility required by each brand.
Composable, Scalable, Luxury-Grade
At Netcomm, visitors will also experience our newly revamped Clienteling UI.
The platform combines:
An intuitive and elegant interface aligned with luxury standards
Composable graphical blocks that adapt to brand tone
Rapid deployment for new markets or brands
Enterprise-grade integration into complex data ecosystems
Standardized at the core. Flexible at the surface.
This approach resonates particularly strongly in multi-brand environments, where governance and agility must coexist.
Representing French Innovation in Milan
Being part of the Business France French Pavilion is a recognition of our growth and ambition. France and Italy share a deep heritage in luxury and craftsmanship. Bringing French clienteling technology to Milan reflects a shared vision for the future of retail. One that combines emotion, precision, and performance.
Let’s Meet in Milan
Netcomm Italia Milan 2026 will be an opportunity to connect with retail leaders, technology partners, and brand executives who are shaping the next generation of customer engagement. If you are attending Netcomm and would like to explore how Bayretail can unify and elevate your clienteling strategy, we would be delighted to meet you.
Luxury retail is evolving. Clienteling is becoming strategic. And Milan is the perfect place to continue that conversation.
At Galeries Lafayette, Personal Shoppers and VIC Managers are at the heart of the luxury experience. They build relationships that go beyond transactions. They understand tastes, anticipate desires, and create moments that feel truly personal.
At PUIG, brands connect with consumers across boutiques, beauty counters, and department stores around the world. Retail advisors and wholesale field teams are on the front line of that relationship. They capture data, activate clients, and drive performance across 17 brands and multiple markets.
A complete redesign of the user experience, crafted to better serve retail advisors, personal shoppers, and wholesale teams operating at the highest standards of service.
Nicolas Fourmestraux
Lead Product Manager
5 min read
Elevate Every Client Interaction
Deliver personalized, high-touch experiences that drive loyalty, engagement, and revenue.